Use Case · Grocers

AyeFace for Grocers

One face scan. Every promotion, loyalty tier, and discount — resolved instantly. No cashier input. No errors.

One scan, all logic resolved

Payment, loyalty points, membership tier, staff discount, credit card promo, and active campaigns — applied simultaneously. No cashier input needed.

🤝

End manual redemption

No more cashier-assisted voucher entry, manual discount codes, or asking customers to show their app. AyeFace handles all promotion logic automatically.

🔄

Refund sync & points return

Returns trigger automatic loyalty reversal. Points earned on refunded items are reclaimed instantly — no manual correction, no disputes.

🛒

Pro: Pre-lock personalised deals

Customers pre-select discounted items and lock in the price up to 30 days in advance. Drives repeat visits and secures upfront revenue for the grocer.

The Checkout Journey

Lock in deals before you shop —
earn loyalty for coming back

The grocer Pro Plan turns routine grocery runs into a loyalty engine. Customers pre-select personalised discounted items, lock in the price, and redeem on their next visit.

Step 1 · Scan Items

Customer scans their basket at self-checkout

The customer scans all their items at the self-checkout POS as usual. At the payment step, they select AyeFace as their payment method.

Step 2 · Face Scan

Loyalty, membership & rewards displayed instantly

Face scan verifies identity. The screen instantly shows loyalty points, membership tier, active rewards, and applicable discounts — all stacked automatically. No cashier assistance needed.

Step 3 · Lock-In & Pay

Personalised deals shown — lock in now, collect later

Before paying, a personalised upsell appears: selected items at a lower price, paid now, collected on the next visit. Customer adds item vouchers to cart, pays in one tap, and walks out. No voucher to remember — it's tied to their face.

Problem → Solution

What next-gen checkout does better

⚠️ The friction today
POS TERMINAL · CHECKOUT
● 6 IN QUEUE
CUSTOMER IDENTITY
Unknown — Card/App required ?
Enter loyalty card #...
SCAN
Card not found — check phone app
CASHIER: "Can you tap your card or open your loyalty app?"
💳 Tap card timeout
📱 Scan QR loading…
Queue growing · customer searching for app
PROMOTIONS
SAVE20 coupon ✗ Cannot stack
Member discount ✗ Card not linked
Calculating promotions…
👩‍💼
Checking with manager…
Rules conflict — can SAVE20 stack with member rate?
ON HOLD
📣 10% off — all customers generic
01
Loyalty redemption is a separate step
Cashier must manually enter or scan the loyalty card — separate from payment.
02
Promotions stacked incorrectly
Rules applied in wrong order, or conflicting promos cause manual overrides.
03
Refunds don't sync loyalty
Points from refunded items remain, inflating customer balances.
04
Generic promotions, no personalisation
Every customer sees the same offer regardless of purchase history.
With AyeFace
POS TERMINAL · CHECKOUT
● READY
CUSTOMER IDENTITY
😊
Sarah L. — Regular
Face verified · <1s · 2,450 pts
ID ✓
PROMOTIONS — AUTO STACKED
Member discount (Gold) -15% ✓
SAVE20 coupon -20% ✓
💡 AI personalised offer -10% ✓
💡 AI Personalisation — Served at Checkout
🥛
Farm Fresh Full Cream 2L
You buy this every week
$9.90
$8.90
🍞
Gardenia Wholemeal Loaf
Try it — based on your taste
$4.50
$3.80
Visible on screen · no cashier involvement
TOTAL AFTER ALL DISCOUNTS
$45.20
PAY ✓
One face scan, all logic resolved
Payment, loyalty deduction, and point accrual happen in a single step.
Complex stacking handled automatically
All eligible promotions applied in the correct order, without cashier input.
Refunds trigger instant points reversal
Loyalty balance stays accurate — no manual correction needed.
Personalised deals per customer
AI suggests discounts on items they actually buy — shown at checkout, no cashier involvement.
100%
Promotion logic automated
0
Manual cashier redemption steps
Loyalty capture vs stamp card

Turn every checkout into a loyalty moment.

One scan. Every promotion. Zero cashier friction.