Pricing

Flexible plans for every merchant

Runs on the devices you already own.

Limited-time launch offer
Up to 70% off the standard monthly rate · sign up before Aug 30, 2026
Offer ends in
--d --h --m

A touchpoint is one checkout point, running the AyeFace Checkout app on the merchant device. No app download required for customers.

1 Choose your plan
Free
Starter
S$0 / touchpoint / month
No monthly fee
Each touchpoint includes
1 checkout app login1 master seat
  • Accept cards, bank QR and wallets once your gateway is approved
  • Full portal access for stores, staff, devices, refunds and activity
  • National subsidy discounts apply at checkout: citizen, student, disability schemes
  • Sales dashboard, transaction and sales reports
  • Printable daily closing statement for reconciliation
  • Outreach campaigns to a list you upload yourself, plus 1 in-app ad per month
You cannot build membership, rewards or referrals on Free. Once any store is on a paid plan, your Free stores earn points into the customer's balance too, but never redeem.
Best value
Basic
Loyalty & campaigns
S$45 Promo
S$15 / touchpoint / month
Promo price · Annual commitment, billed monthly · Offer ends Aug 30, 2026
Each touchpoint includes
1 checkout app login2 Loyalty Seats
  • Everything in Free, plus:
  • Membership and loyalty tiers: points, subscriptions, credit packages
  • Unlimited members, with no per-contact fee
  • Rewards applied automatically at payment, no code to remember
  • Referral programmes and Collab Hub for joint offers with neighbouring merchants
  • Your customer list builds itself, with segmentation for campaigns
  • Corporate profile discounts from partner brands
  • Marketing dashboard plus campaign, membership and outreach reports
  • Ordering POS connection and sync included
No AI: Sales Agent, social inbox and in-module assistants need Pro.
Pro
AI & self-ordering
S$60 / touchpoint / month
Annual commitment · billed monthly
Each touchpoint includes
1 checkout app login2 Loyalty Seats2 AI Passes
  • Everything in Basic, plus:
  • AI Sales Agent recommends items at checkout and adds them to the basket
  • Self-ordering on a kiosk or the customer's own phone, with AI upsell
  • Social inbox agent for keyword triggers and auto-reply
  • AI assistants inside every module: describe the campaign, it drafts it
  • Prompt-based analytics: ask your data a question in plain language
Self-ordering and Sales Agent need your ordering POS connected and synced. Check your POS is supported before you commit.
How plan changes and billing work
  • Billing runs a month ahead. Invoices are issued and charged on the 1st, for the month ahead.
  • Upgrading or adding takes effect the moment you confirm it, and you are not charged then. Your next invoice carries the prorated days plus the coming month.
  • Downgrading a plan also takes effect on confirmation. The prorated difference comes back as a credit against future charges.
  • Removing a touchpoint or an add-on keeps access to the end of the month you have already paid for. No refund or proration applies for that month.
  • A downgrade only switches off what your new plan no longer covers. Campaigns, membership tiers and rules are kept, so upgrading again restores them. Nothing is deleted.
  • Outreach messages, AI credits and marketplace items are charged by use, on top of your monthly fee.
  • On a monthly commitment you can stop renewal at any time, effective from the next cycle. The current cycle is payable in full.
  • On an annual commitment you stay liable for the remaining months. Your request takes effect at the end of the term, or you settle the balance and close straight away.
  • Cancelling a plan for a touchpoint or store is self-service and does not close your account. Closing the merchant account is a request you raise in the portal, and no account closes while an invoice is outstanding.
  • If you plan to cancel while you have loyalty running, we show you what your customers still hold and offer to notify them before anything is switched off.
  • Prices exclude tax. We give at least 30 days' notice before any price change.
Read the full merchant terms
2 Flexible add-ons and pay as you go Loyalty Seats, AI Passes and POS integration · outreach, AI credits and marketplace are charged by use
Add-ons · fixed monthly

Loyalty Seat

Per person who runs loyalty work · flat monthly
Free
Not applicable
Basic & Pro
2 included
per touchpoint
Each extra
S$15 / month

Free covers the master seat only. Loyalty Seats start at Basic.

AI Pass

Per person who uses an AI feature · flat monthly
Free & Basic
Not applicable
Pro
2 included
per touchpoint
Each extra
S$15 / month

Every pass adds 60 AI credits to one shared pool your whole business draws from. Usage is recorded per person.

POS integration

Per ordering POS you connect
Basic & Pro
1 included
for your whole business
Another store, same POS
Free
Repair after a vendor change
Free
Switching to a different POS
Charged as a new integration

You get 30 days to finish the included integration, counted from when you hand us your vendor credentials.

Charged by use · on every plan
Outreach messagesSMS, email, WhatsApp and push are billed per message sent. You see the cost of a send before it goes out.
AI creditsDrawn from the shared pool. A pass with an empty pool keeps the feature and pauses the usage until you top up.
MarketplaceIntegrations are bought one by one and never granted by a plan, so the catalogue stays browsable on every plan.
Repeat POS integrationsOnly when you switch ordering POS vendor. Extra stores and vendor-side repairs stay free.
MDR on transactionsSet by your acquirer and varies by transaction volume. Quoted to you during onboarding.
Nothing here bills without you acting first, and each one shows its rate before you confirm.
3 Compare the plans 33 features compared across Free, Basic and Pro
Included Included, with a condition Not in this plan
FeatureFreeBasicPro
99.9% platform uptime target · excludes third-party bank and payment networks
ISO/IEC 30107-3 certified liveness · SOC 2-aligned · on every plan
Human support · email and WhatsApp, same business day
Tips

Want to be cost effective?

You do not have to put every store on the same plan. Pay for loyalty and AI where you are trying to grow, and pay nothing where a store only needs to take payment. Members carry one balance across your whole business, so a customer never notices the seam.

Match the plan to what you want from each store
Steady outlettakes payment, nothing moreFree
Growth outletwhere you build repeat visitsBasic
Flagshipwhere you push hardestPro
earns points
earns points
earns points
Ari
One member balanceAri shops at all three and never notices the seam
1,240points
cannot redeem
can redeem
can redeem
National subsidy discounts still apply at the Free store, because the scheme funds them and not you.
Points earn automatically at every store, including Free ones, as long as one store is on a paid plan and has membership rules set up. Redeeming those points, and every other loyalty perk you set, works only at paid stores.

Not sure which plan?

Talk to our team and we will find the right fit for your business.