Money20/20 Spotlight: Yee Yun Guides High-Stakes Dialogue on AI, Humanity, and Finance in Asia

Yee Yun Lim, Founder and CEO of Aye, led a powerful roundtable at Money20/20 Asia titled "Human-AI Symbiosis in Finance: The High-Stakes Battle for Innovation and the Human Touch in Asia." The session united senior voices from Hattha Bank, YTL (Ryt Bank), and Standard Chartered.

How do we scale AI in finance without sacrificing empathy, trust, and human connection?

Participants emphasized that innovation in financial services must go beyond efficiency — toward emotional intelligence, ethical design, and inclusive technology. Yee Yun articulated that AI should not replace human touch, but amplify it. This philosophy is embedded in AyeFace, which fuses facial recognition payment with CRM functionality to deliver hyper-personalized customer experiences.